General Terms and Conditions

General Terms and Conditions

Welcome to Nafera Beauty. By using our website and/or placing an order, you agree to the following general terms and conditions.

Please read these terms carefully before making a purchase.

1. Company Details

Company Name: Nafera Beauty
๐Ÿ“ง Email: fjandsj@outlook.com
๐Ÿ“ž Phone: +31612398327
Chamber of Commerce (KVK): 42924474
VAT: NL005438841B02
Address: Kamille 14, Vlijmen

2. Applicability

These general terms and conditions apply to every visit to our website and to all offers, orders, and agreements concluded via Nafera Beauty.

By placing an order, you declare that you agree to these terms.

3. Product Information

We do our best to describe and depict all products as clearly as possible. However, colors or details may differ due to screen settings.

Nafera Beauty cannot be held liable for minor deviations in product information or images.

4. Prices

All prices on the website are stated in euros (โ‚ฌ) and include VAT, unless otherwise indicated.

Nafera Beauty reserves the right to change prices. The price applicable at the time of ordering is always the valid price.

5. Orders

When you place an order, you will receive a confirmation by email. The agreement is concluded as soon as we confirm your order.

Nafera Beauty reserves the right to refuse orders or request additional information.

6. Payment

Payments must be made in full before the order is shipped.

We accept payments via the available payment methods displayed during the checkout process.

7. Shipping and Delivery

We typically process orders within 1 to 2 business days.

Delivery time may vary depending on the destination and the carrier. Nafera Beauty is not liable for delays caused by carriers or force majeure.

More information can be found in our shipping policy.

8. Right of Withdrawal (Return Policy)

You have the right to return your order within 14 days of receipt without stating a reason.

The costs for return shipping are generally borne by the customer, unless otherwise agreed.

More information can be found in our refund policy.

9. Refunds

After receipt and inspection of the returned product, the purchase amount will be refunded within 5 to 10 business days via the same payment method.

If the product is damaged or used, there may be a depreciation in value.

10. Warranty and Complaints

Nafera Beauty supplies products that comply with the agreement and legal requirements.

Do you have a complaint or is your product defective? Please contact us via:

๐Ÿ“ง fjandsj@outlook.com

We aim to respond within 1 to 2 business days.

11. Liability

Nafera Beauty is not liable for damage resulting from improper use of a product.

Our liability is limited to the amount of the order, unless otherwise stipulated by law.

12. Force Majeure

Nafera Beauty is not liable for non-fulfillment of obligations if this is caused by force majeure, such as:

  • Delays with carriers
  • Strikes
  • Natural disasters
  • Failures in internet or payment systems
  • Government measures

13. Privacy

We handle your personal data carefully and process it in accordance with GDPR legislation.

More information can be found in our privacy policy.

14. Intellectual Property

All content on this website, including texts, images, logos, and designs, is the property of Nafera Beauty, unless otherwise stated.

It is not permitted to copy, distribute, or use content without written permission.

15. Changes

Nafera Beauty reserves the right to change these general terms and conditions at any time. The most current version is always available on our website.

16. Applicable Law

Dutch law applies to all agreements and services of Nafera Beauty. Disputes will be submitted to the competent court in the Netherlands.

17. Contact

Do you have questions about these general terms and conditions? Feel free to contact us:

๐Ÿ“ง Email: fjandsj@outlook.com
๐Ÿ“ž Phone: +31612398327